General Information
1. What types of Mercury outboard tiller motors do you offer?
- We offer a range of Mercury four-stroke outboard tiller motors from 2.5hp to 25hp, suitable for various boat sizes and purposes.
2. Why choose Mercury outboard motors?
- Mercury is known for reliability, durability, and innovation in marine engineering. Their motors are designed for efficiency, lower emissions, and excellent performance.3. How do I choose the correct horsepower for my boat?
- The correct horsepower depends on your boat's size, weight, and intended use. For small, lightweight boats, a motor between 2.5hp and 6hp is usually sufficient. For larger boats, or if you plan to carry more passengers or cargo, consider 8hp to 25hp models. Need help deciding? Call us at 800-726-2994.
4. Do these motors have a warranty? What does it cover?
- Mercury outboard motors typically come with a limited warranty covering defects in material and workmanship. The duration and specifics can vary, so it's best to check the specific warranty information for the model you're interested in.5. Do you ship nationwide/internationally?
- We only ship to addresses in the contiguous 48 states.6. How long does delivery take?
- We ship your motor within a few days. However, delivery times will vary based on the carrier and your location.7. Do the motors come with a manual or installation guide?
- Yes, all motors have a user manual that includes installation instructions, maintenance guidelines, and safety information. You can also find most owner manuals at https://www.mercurymarine.com/us/en/parts-and-service/service-and-support/owners-manual8. How do I maintain my Mercury outboard motor?
- Regular maintenance includes checking the engine oil, lubricating moving parts, inspecting the propeller, and following the service intervals per the manufacturer's guidelines. For more information, check out our blog and YouTube channel.9. Do these motors meet local and international boating regulations?
- Mercury outboard motors are designed to meet or exceed most local and international regulations regarding emissions and safety standards.10. Can I return my Mercury Outboard Motor if I'm not satisfied?
All purchases are final. Once we sell you an engine we go ahead and register your motor in your name with Mercury Marine and that activates your warranty. So your warranty period begins from the time you purchase the engine. Mercury will not allow us to back out of a warranty registration. So we need to be sure that you pick out the right horsepower, the right shaft length and the right engine for your boat before you buy. It is not returnable.
We encourage you to ask as many questions as you need before purchasing to ensure the motor meets your specific needs and expectations. Our team is here to provide all the information and support you require to make an informed decision.
Warranty Coverage: While we do not accept returns, your peace of mind is important to us. Each Mercury Outboard Motor is sold with a manufacturer's warranty that covers any defects in materials and workmanship. This Mercury Marine warranty ensures that, should your motor exhibit any manufacturer defects under normal use conditions, you are protected. The specifics of the warranty period and coverage details will be provided at the time of purchase. Should you encounter any issues that you believe are covered under warranty, please contact Mercury Marine immediately. For any further questions or clarifications, please do not hesitate to reach out to our customer service team. We're here to assist you every step of the way.
11. Is there a service center for repairs or servicing?
- Mercury has a network of authorized service centers. You can find the nearest one on the Mercury website - https://www.mercurymarine.com/us/en/find-a-dealeror contact us for assistance.